This policy outlines how RSS Retail Systems Solutions (“we” or “us”) handles Personal Data pertaining to our customers, suppliers, employees, and other third parties. We are dedicated to safeguarding the privacy and security of our website users.
This Privacy Policy applies to all Personal Data we process, irrespective of the storage medium or whether it pertains to current or past employees, workers, customers, clients, supplier contacts, shareholders, website users, or any other individuals.
This privacy policy was last updated on August 30, 2023.
Scope of Privacy Policy
This policy pertains to your usage of all websites and services owned or operated by RSS Retail Systems Solutions, including counteasy.net and any future sites under our ownership or operation (collectively referred to as the “Sites”). Unless specified otherwise, all references to the Sites in this policy encompass all such websites. This policy does not extend to your use of external sites linked by any of our Sites. It solely covers information collected through our online platforms and does not apply to offline information collection.
Our websites are not intended for children, and we do not knowingly collect data pertaining to children.
It’s essential that you read this privacy notice alongside any other privacy or fair processing notices provided on specific occasions when we collect or process your Personal Data. This notice complements other notices and does not supersede them.
Collection of Personal Data
The Personal Data that RSS Retail Systems Solutions may collect from you can encompass, but is not limited to, user IDs and passwords, contact information such as names, email addresses, physical addresses, and telephone numbers, as well as geolocation data or IP addresses. Additionally, we may collect transaction data, financial data, and technical data, which may include browser types and versions, time zones, locations, payment details, and payment card information.
We may gather this data from you through various means, such as when you make a purchase, register online for an event, join our mailing list, complete an information form, or reach out to us with inquiries, questions, or comments. We may also collect data during in-person interactions, such as exchanging business cards.
RSS Retail Systems Solutions will only acquire Personal Data in a fair and lawful manner, ensuring transparency regarding the purpose and usage of the data collected.
We do not collect Special Categories of Personal Data about you, which includes information about race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic data, and biometric data. Nor do we collect information about criminal convictions and offenses.
Use of Personal Data
RSS Retail Systems Solutions will employ Personal Data covered by this privacy policy solely in accordance with applicable laws:
- To fulfill regulatory or legal obligations
- To safeguard vital interests, either yours or those of another individual
- To execute tasks in the public interest
- For research and development of products or services
- To ensure compliance with relevant policies
- To perform a contract or initiate steps, as per your request, before entering into a contract
RSS Retail Systems Solutions may use your Personal Data for sales and marketing communications, including information about new products and services, event notifications, or requests for feedback on products and services. You can unsubscribe from these emails at any time.
We may also use social networks to disseminate information, with the information governed by the terms of use and privacy policies of the respective social networking platforms.
Personal data will be retained only for the period necessary to fulfill the intended purpose for which it was collected and in compliance with legal requirements.
Opting Out
You can request that we, or our designated third parties, cease sending you marketing messages at any time by using the opt-out links in any marketing communications sent to you or by directly contacting us.
Opting out of marketing messages does not affect personal data collected due to product or service purchases, warranty registrations, product or service experiences, or other transactions.
Cookies
You have the option to configure your browser to reject all or specific types of browser cookies or to receive notifications when websites attempt to set or access cookies. Please note that disabling or rejecting cookies may result in certain parts of this website becoming inaccessible or functioning improperly. For more information on the cookies we use, refer to our cookie policy.
Data Security
We have implemented suitable security measures to prevent the accidental loss, unauthorized access, use, alteration, or disclosure of your personal data. Access to your personal data is restricted to employees, agents, contractors, and third parties with a legitimate business need to access it. They are obligated to maintain confidentiality.
We have established procedures to manage suspected personal data breaches and will inform you and any relevant regulatory authority when legally required.
By law, we must retain basic customer information (including Contact, Identity, Financial, and Transaction Data) for six years following the end of the customer relationship for legal purposes.
In some situations, you can request the deletion of your data; refer to your rights below for details.
We may anonymize your personal data for research or statistical purposes, rendering it unidentifiable. In such cases, we may use this information indefinitely without further notice.
Your Legal Rights
Under certain conditions, you have rights under data protection laws concerning your personal data. These rights encompass:
- Requesting access to your personal data
- Requesting correction of your personal data
- Requesting erasure of your personal data
- Objecting to the processing of your personal data
- Requesting restriction of processing of your personal data
- Requesting the transfer of your personal data
- Withdrawing consent
If you wish to exercise any of these rights, please contact us. Normally, no fee is required to access your personal data or exercise any of these rights. However, we may charge a reasonable fee or refuse to comply if your request is unfounded, repetitive, or excessive.
We may request specific information from you to confirm your identity and validate
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